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    Rewarding the operators that have risen to the top of the scoreboard and outperformed the competition 


    11 - 12 November 2020  Online 

    #EGROperatorAwards

    FAQ'S AND SUPPORT

    What platform is being used to broadcast the Awards?

    The event will be hosted on Hopin and it doesn’t require any downloads to access.

    What is necessary to login? 

    Easy access, One click and you are in. All attendees will be able to login just following the magic link sent by email.

    I didn't receive the link how can I access?

    Please get in touch with virtualsupport@egr.global on the day in case you don't receive the link to access

    What can I do on the platform?

    Once you are logged in, on the left hand side of the screen, you'll see all the areas you can visit and click on them.

    - Welcome area with event information and shortlists

    - Stage area where the awards ceremony and content sessions will be broadcast

    - Tables area where you will see the table reserved for you and your colleagues, watch and participate in our Illusionist show and join us in our Virtual bar 

    - Entertainment area where you can visit our sponsors, join our slots tournament and access our photo booth 

    - Networking area where you can meet and video chat one-to-one with other peers 

    What is the dress code for the Awards?

    Formal dress isn’t mandatory but we don't see any reason why attending a virtual awards should stop you from dressing up to the nines. Take a photo of you or a screenshot of your table/team and tag it on your social media with #EGROperatorAwards and we'll publish the on the event website and across EGR's social media channels.  


    SEE THE AWARDS CEREMONY TEASER VIDEO

    TECH QUESTIONS

    Join using a compatible browser

    Hopin works best on Chrome and Firefox. Pro tip: Make sure your browser is up to date. 

    Camera and Microphone 

    If you are using a VPN (network) or device provided by your employer, ensure your device can access and share your camera and microphone on.

    Joining the event

    Restart your computer before joining the event. This ensures that there are no other video applications holding onto audio or video for any reason. 

    Headphone 

    Please use headphones when participating on-screen. This will help eliminate echo and feedback. 

    Audio problems

    If you lose sound or can't share your audio/video or screen share, try these steps (in order): 

    MAC - Refresh your browser /  Quit and relaunch your browser /  Ensure your browser's permissions are granted to have access to your camera and microphone (in Chrome, type into the URL bar: chrome://settings/content).

      - Ensure your browser has permission to record your screen (open your computer's System Preferences > Security & Privacy > Screen Recording > find your browser in the list and check the box). Then quit and relaunch your browser.

      - Restart your computer /  Join the event in a different browser (e.g.: switch from Chrome to Firefox).

    PC -  Refresh your browser / - Quit and relaunch your browser /  Ensure your browser's permissions are granted to have access to your camera and microphone (in Chrome, type into the URL bar: chrome://settings/content).

     Restart your computer /  Join the event in a different browser (e.g.: switch from Chrome to Firefox).

    OUR NETWORKS:

    EGR Intel

    EGR Technology

    EGR Marketing

    EGR North America

    EGR Compliance

    CONTACT:

    Georgina Chadfield

    event executive

     T. +44 (0) 20 7832 6633

    E: g.chadfield@egr.global

    QUICK LINKS:

    How to sponsor

    Shortlist

    Awards ceremony

    Privacy
    Terms of use

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